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Ordering and Delivery

  • Hold your horses (or cows). We usually dispatch within 1–2 working days, then it’s 2–4 working days to reach your doorstep. You’ll get tracking so you can watch your cheese make its journey like a proud parent.

  • Yes! Order before 12pm Monday–Thursday and choose next-day delivery. Boom. Cheese magic.

  • Nope! We pack everything in boxes and in the warmer months with ice packs — proper cool cows. They stay chilled all the way to your fridge.

  • Not yet — our cows haven’t got passports. But one day… one day.

  • Absolutely. Nothing says “I love you” like cheese. Add a message at checkout and we’ll send it without any prices.

Products and Ingredients

  • 100%. Proudly British. Our cows say “moo” with an accent.

  • Yes! All our cheeses use vegetarian rennet unless we say otherwise.

  • All cheese contains milk (shocking, we know). Some flavours may contain extra allergens — they’ll always be listed loud and clear.

  • In the fridge at 0–5°C. Once opened, try to resist eating it all immediately — but if you manage, consume within 3–5 days.

Waxed Truckles

  • Please don’t. It’s wax, not a snack. Peel it off and get to the good stuff inside.

  • 200g of pure, ridiculous, glorious cheese. A perfect little wheel of happiness.

Payments and Refunds

  • With all the usual suspects — cards, Apple Pay, Google Pay, PayPal, Klarna. Whatever floats your cheese boat.

  • Only if something arrives wrong, damaged, or questionable. We can’t take cheese back once it’s been delivered — that would just be weird. Message us within 24 hours if there’s an issue.

  • Moo-ve fast! If we haven’t shipped it yet, we can fix it. Email us ASAP at shop@sillycowcheese.com

  • Just you wait! They're on their way

Subscriptions and Offers

  • Nearly! Our “Silly Selection Box” is coming soon — monthly joy, delivered. Join the newsletter herd to be the first to know.

  • Yes! Follow us on socials or join the Herd Newsletter — we drop cheesy deals regularly.

Customer Support

  • mail us at shop@sillycowcheese.com and one of our humans (not cows) will reply within 24–48 hours.

  • Absolutely moo can! Email us at shop@sillycowcheese.com for prices, discounts and cheesy chat!